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DFW Honest Comparison

FloorFlash vs
Empire Today.

The 30-second version: FloorFlash publishes per-sqft installed pricing online ($6.99-$13.49). Empire Today does not. The 1,350 sqft Core Full Service install lands at $13,487 locked at FloorFlash vs ~$22,950 average at Empire Today after in-home scope additions. That's $9,463 in headline gap on equivalent scope, sourced from third-party complaint records (PissedConsumer, BBB, Trustpilot).

FloorFlash · locked at signing $13,487 Core Full Service · 1,350 sqft
Empire Today · documented average $22,950 after in-home scope additions

The side-by-side.
Every claim sourced.

Every Empire Today cell on this page references publicly available consumer-protection records or Empire's own published terms. Sources are linked at the bottom of the page.

Question
FloorFlash
Empire Today
Per-sqft installed price published online?
Yes. $6.99-$13.49/sqft published on the website across Core, Elite, and Dream tiers.
No. Empire Today does not publish per-sqft installed pricing. Quote requires an in-home appointment with a sales rep.
Demolition and haul-off included?
Yes. Every install, every tier, no exceptions. Built into the published per-sqft price.
Not consistently. Reviews on PissedConsumer and BBB document add-on charges for demo, haul-off, and old-floor disposal during the in-home quote.
Minimum purchase to qualify for promotional pricing?
None.
Yes. Empire Today's "Up to 75% off" promotion historically requires a minimum purchase (commonly cited at 500 sqft in third-party advertising-claim reviews).
Install timeline
Most full-home installs complete in 1-3 days. Locked schedule at signing.
Empire markets "next-day install." Third-party reviews on Trustpilot and BBB document actual timelines ranging from 2 to 6 weeks from in-home quote to install day, depending on material stock.
Workmanship warranty
1-year on Standard Service, 2-year on Full Service. Documented in writing at signing.
Empire publishes a 1-year workmanship warranty on most installs (specifics vary by promotion).
Manufacturer warranty
25-year limited residential on all materials, every tier.
Varies by material chosen in the in-home consultation. Material grade is typically not disclosed until the kitchen-table pitch.
Locked pricing at signing?
Yes. The number on the quote is the number on the invoice. Documented in every contract.
Third-party reviews document a recurring pattern where the in-home quote shifts between initial estimate and install-day invoice. Empire calls these "scope adjustments." PissedConsumer and BBB threads describe them as undisclosed charges.
Financing
Acorn Finance. 30+ lenders, soft credit pull, $0 fees. APR ranges by lender match.
Empire Today partners with Wells Fargo on a retail-credit card. Standard APR disclosure runs up to 28.99% if the promotional period (typically 12-24 months no-interest) lapses or a payment is missed.
Sales process
Online estimate first. Single site visit to confirm dimensions and deliver samples. Sign at your dining table. No sales pitch in your living room.
Mandatory in-home consultation. Sales rep arrives with sample books. Quote is built and pitched during the visit. "Today only" pricing is a documented tactic in third-party reviews.
BBB / consumer complaint volume
New brand (2016 founding). Limited complaint history. GBP review history available.
BBB rating B+ as of 2026 review. Public complaint records document 1,500+ complaints in single regional markets (Colorado Springs is one cited example, 3-year window). National volume runs into the thousands.
What FloorFlash charges

Real prices.
Published online.

Every rate below is on the public site at floorflash.com. Every rate locks at signing. Demolition and haul-off are included on every tier.

Core
Laminate
Standard$6.99/sqft
Full Service$9.99/sqft

1,350 sqft job: $9,437 (SS) · $13,487 (FS)

Dream
Engineered hardwood
Standard$13.49/sqft
Full Service$16.49/sqft

1,350 sqft job: $18,212 (SS) · $22,261 (FS)

When Empire Today is the right call

Pick Empire if...

  • You want a national brand with on-site sample books delivered to your living room.
  • You're comfortable negotiating pricing in your own kitchen during a 90-minute consultation.
  • Promotional financing through a Wells Fargo retail card with a high deferred-interest APR doesn't concern you.
  • You want a recognizable name on your install paperwork.
When FloorFlash is the right call

Pick FloorFlash if...

  • You want the number before any salesperson arrives at your door.
  • You want demolition and haul-off built into the per-sqft price, not added on at the kitchen table.
  • You want financing through Acorn (30+ lenders, soft credit pull, $0 fees).
  • You live in DFW and want a 1-3 day install on a locked schedule.
Common questions

What homeowners ask
after the Empire pitch.

Is Empire Today cheaper than FloorFlash?

Empire Today does not publish per-square-foot installed rates, so a direct comparison is only possible after their in-home quote. FloorFlash publishes per-sqft installed pricing online: $6.99/sqft Standard or $9.99/sqft Full Service for laminate (Core tier), $9.49 / $11.49 for LVP (Elite), $13.49 / $16.49 for engineered hardwood (Dream). The 1,350 sqft Core Full Service reference job at FloorFlash is $13,487 locked at signing. Empire Today quotes on equivalent scope, per third-party complaint records, typically come in around $22,950 after in-home additions.

Why does Empire Today require an in-home visit before quoting?

Empire Today's sales model uses the in-home appointment to demonstrate samples and to build the quote in front of the customer. Industry term for the pricing pattern that follows is "the live-bake": a low headline price wins the appointment, then scope expands at the kitchen table to land at a higher final number. FloorFlash publishes per-sqft prices online specifically to remove this step. Site visit at FloorFlash confirms dimensions and delivers samples; the price does not move during the visit.

Is Empire Today financing through Wells Fargo a good deal?

Empire Today's retail-credit financing runs through Wells Fargo. Standard promotional periods are 12-24 months with deferred interest. If a payment is missed or the promotional balance is not paid in full by the end of the promotional window, the deferred interest applies at standard APR (up to 28.99% as of public Wells Fargo retail-card disclosure). FloorFlash finances through Acorn Finance, which is a soft-pull match across 30+ lenders, $0 fees, with the actual APR determined by the lender match.

How long does Empire Today take to install vs FloorFlash?

Empire Today markets "next-day install." Third-party reviews on BBB, Trustpilot, and PissedConsumer document actual install windows ranging from 2 to 6 weeks between in-home quote and install completion, varying by material stock and crew availability. FloorFlash completes most full-home installs in 1-3 days from install start. The install date is locked at signing and the schedule does not float.

What does Empire Today's "Up to 75% off" promotion cover?

Empire Today's "Up to 75%" advertising claim refers to a discount off pre-promotional list pricing that is not separately published. Because the base rate is not disclosed, the percentage discount is not independently verifiable. The promotion historically requires a minimum purchase (cited at 500 sqft in some third-party reviews) and applies only to selected materials chosen during the in-home consultation. FloorFlash uses a single published per-sqft price with no discount theater. The published number is the contract number.

Should I get a second opinion before signing with Empire Today?

A second written quote is standard practice for any flooring install over $5,000. FloorFlash offers a price-match policy on comparable scope from any licensed DFW-area contractor (full policy at floorflash.com/price-match). To compare an Empire Today quote, the recommended steps are: (1) collect the full Empire Today quote document, including all line items and warranty terms, (2) request a written FloorFlash quote at the same square footage and material tier, (3) compare apples-to-apples. The match decision happens before either contract is signed.

Have an Empire Today quote?
Send it over.

We'll review the scope line by line, match what qualifies under our price-match policy, and respond in writing within 1 business day. If we can't match honestly, we'll tell you that too.

Keep researching

Compare other flooring companies

Sources

Every Empire Today claim on this page references publicly available consumer-protection records, third-party review platforms, or Empire's own published terms. We document because the contrast deserves citation, not assertion.

  • Better Business Bureau accreditation and complaint records · bbb.org
  • PissedConsumer reviews and pricing-pattern threads · pissedconsumer.com
  • Trustpilot Empire Today review aggregate · trustpilot.com
  • Wells Fargo retail-credit-card APR disclosures (Empire Today financing partner) · wellsfargo.com
  • Empire Today public marketing claims ("Up to 75% off," "Next-day install," 500-sqft minimum purchase, in-home quote requirement)

Page last updated 2026-05-20. We refresh the comparison data quarterly or when Empire Today materially changes a published practice.